Shipping policy
At LightsOut Co., we are committed to delivering your order as quickly and safely as possible anywhere across India.
Order Processing
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly longer.
Shipping Time
Once your order has been shipped, delivery typically takes:
- 3 to 7 business days across India.
Delivery times may vary depending on your location, courier availability, and unforeseen circumstances such as weather conditions or transportation delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- We may offer free shipping promotions from time to time.
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment in real time.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Incorrect shipping information provided by the customer
LightsOut Co. is not responsible for delays caused by third-party courier services.
Incorrect Address
Please ensure your shipping address is accurate and complete. We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your shipment or this Shipping Policy, please contact us at:
LightsOut Co.
Email: lightsout.co.official@gmail.com, Contact No: +916282148318